Privacy Policy

This policy explains how Hiver Technology (“we”, “us”) collects, uses and protects personal information when you visit hiver.com.np or contact us. We are based in Imadole, Lalitpur, Nepal and handle personal information in line with Nepal’s Individual Privacy Act, 2075 (2018), and other applicable law.

Information we collect

• Enquiry details you send us by email, phone or WhatsApp — for example your name, contact details, organization, project needs, timeline and budget.
• Correspondence when you email, call or message us.
• Technical data needed to operate and protect the site, such as IP address, browser type and request time, recorded in server logs and used to prevent spam and abuse.

We do not use advertising trackers and we do not sell personal information.

How we use it

• To reply to your enquiry and discuss a potential project.
• To prepare proposals, contracts and invoices if we work together.
• To keep the website secure and prevent fraudulent or automated submissions.
• To meet legal, accounting and tax obligations.

Sharing

We share personal information only with service providers that help us operate — for example our website host and email provider — and only as needed for them to provide that service. We may disclose information where required by law.

Retention

Enquiries that do not lead to a project are kept for up to 24 months and then deleted. Client records are kept for as long as the relationship continues and afterwards for the period required by law.

Security

The site is served over HTTPS, access to enquiries is limited to staff who need it, and we review our providers’ security practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or object to its use. Email [email protected] and we will respond within a reasonable time.

Cookies

See our Cookie Policy for details of the limited browser storage this site uses.

Changes

We will post any changes to this policy on this page and update the date above.

Contact

Hiver Technology, Imadole, Lalitpur, Nepal
Email: [email protected]
Phone: +977-9714584255